Our Process and Shipping

Shipping and Delivery Information

At W&H, each pair of shoes is carefully made to ensure the quality and craftsmanship we stand for. Here’s what to expect regarding your order:

Order Processing
Once your order is placed, it takes 24 to 48 hours for us to process and prepare it for shipping. During this time, we verify your details and get everything ready to ensure a smooth delivery.

Shipping Process
Your shoes will ship from our Distribution Center in Miami, Florida, or directly from our factory. We offer domestic shipping within the United States via FedEx and international shipping via DHL. Delivery times will vary depending on the destination.

Shipping Cost
We offer free shipping on all orders to make your experience seamless and stress-free.

Shipping Timeframes
After processing, please allow an additional 3 to 4 days for packaging and preparation. This ensures your shoes are properly packed and ready for their journey to you.

Estimated Delivery Time
Delivery times depend on your location and the chosen shipping method. For domestic shipments, you can check estimated delivery times using the FedEx website. Simply provide your shipment details for accurate information.

We know waiting for your handcrafted shoes takes patience, but we are committed to making it worth the wait. If you have any questions or need assistance, feel free to reach out to our customer support team.

Thank you for choosing W&H. We’re proud to deliver shoes that reflect the care and quality you deserve.